This article explains how to replay the intro message within VerbumCall
When you utilize VerbumCall through our dedicated phone numbers as your personal over-the-phone interpreter (one device, two language mode), we can provide a brief customized welcome message to help the other users understand how to effectively engage with VerbumCall.
Example:
"You are now connected with an over-the-phone interpretation service. Please speak in your native language and pause while taking turns. "
How to replay the message?:
You can easily press the # key to replay the message at any point during the conversation. This feature allows you to hear the instructions as many times as necessary.
Important information:
This feature is available when both parties are in the same room and using any phone set (or mobile) to speaker mode. Just a heads-up, it’s not available for conference calls.
Why this matter?
This feature allows users to hear the instructions again, which is particularly beneficial in ensuring that all parties are clear on how to interact effectively during the conversation.
By replaying the welcome message, participants can revisit key points about speaking in their native language and taking turns to pause for clarity.
This reinforcement not only enhances understanding but also builds confidence in using our interpretation service, making the communication experience smoother and more efficient for everyone involved. It is a simple yet powerful tool to ensure that all users are on the same page and fully equipped to engage in meaningful dialogue.