Troubleshooting
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      What should I do if my Subtitles or Audio Translation Suddenly Stopped?

      Subtitles or Audio Translation Suddenly Stopped

      If subtitles or audio translation suddenly stop, consider the following:

      • There might be an issue with your Internet connection.

      • The speaker may have stopped talking.

      • The speaker's microphone connection might not be properly configured.

      • We recommend reporting the issue to the on-site technical team.

      • Close the page and scan the event code again.